Careers
Company:
Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high-speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including; Health, Dental, Vision, Paid Time Off (PTO), Short- and Long-Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period.
Job Summary:
The Help Desk Technician is responsible for providing first-level support to maintain the operational status of client devices, mobile devices, and related peripherals across the organization. This role collaborates closely with IT teams (network, systems, databases) and IS teams (application development) to ensure a reliable and secure global IT environment. The technician performs administration, troubleshooting, and maintenance of hardware and software to support day-to-day business operations.
Compensation:
[Starting / Initial] Base Salary Pay Range: $60,000/yr - $65,000/yr
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Essential Duties and Responsibilities:
- Serve as the initial point of contact for hardware, software, and application issues via phone, email, and ticketing system
- Communicate effectively with employees throughout the problem resolution process
- Create, modify, and manage Active Directory objects using Windows Server
- Deploy, manage, and support endpoint solutions for laptops and mobile devices
- Diagnose and repair desktop and laptop hardware issues
- Perform IT inventory management and asset tracking
- Assist with company cybersecurity initiatives, ensuring compliance on all client devices
- Maintain accurate and updated documentation of IT systems, procedures, and configurations
Qualifications:
- Degree in an IT-related field or equivalent professional experience
- Minimum 2 years of experience providing 1st-level IT or help desk support
- Proficiency in Microsoft desktop operating systems and enterprise applications, including:
- Windows 11, Windows Server 2016/2019
- Microsoft Office 2019/2024
- Microsoft Exchange 2013/2019
- Strong understanding of PC hardware configuration and setup
- Basic networking knowledge (DNS, FTP, TCP/IP, file/print servers)
- Hands-on experience with Active Directory account creation and management
- Excellent interpersonal, telephone, and face-to-face communication skills
- Ability to prioritize tasks and multitask effectively in a fast-paced environment
- Strong problem-solving skills with creativity and initiative
- Proficiency in English, both written and verbal
- Willingness to work after hours or weekends as required
- Capable of writing, maintaining, and presenting detailed technical documentation
- Knowledge of system tools such as Tanium, Kandji and Anydesk to name a few
Physical Requirements:
- Frequently remains seated for extended periods during the workday
- Regular use of computers with continuous viewing of a computer screen
- Occasionally required to lift, carry, push, or pull equipment weighing up to 50 pounds
By submitting an application or resume for this position, I understand that is an in-office position.
To apply for the Help Desk Technician position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..
Candidates only . No Recruiters, please!
Cogent Communications is an Equal Opportunity Employer.
Company:
Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including; Health, Dental, Vision, Paid Time Off (PTO), Short and Long Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period.
Compensation: [Starting / Initial] Base Salary Pay Range: $54,000 - $90,000
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Position:
We are looking to add Fiber Technicians to join our service team. The position requires an individual who has mechanical aptitude, and is dependable, safety minded, and works well within a team environment. You will be responsible for hands-on field service work.
Responsibilities:
- Responsible for all network field activity on Cogent network.
- Installation of Network Elements within Cogent Communications locations (Data centers, POPs, Hubs).
- Turn-up and test new customer circuits at Cogent Data Centers, carrier neutral datacenters, and multitenant office buildings, document and communicate changes.
- Responsible for maintaining the Cogent fiber network (locates, maintenance, splicing, emergency restoration, transmission equipment maintenance)
- Responsible for maintaining Cogent Data Centers (facility maintenance, compliance, equipment maintenance)
- Management of contractors and vendors.
- Independent and self-starter.
- Work with Network Planning and Customer Service Delivery to provide Field perspective to network deployment as well as to provide expertise in deployments.
- Maintain proficiency within the telecommunications infrastructure, fiber, CWDM and DWDM technologies.
- Work with AC and DC power systems.
Qualifications:
Required Competencies, Skills and Abilities:
- Travel 30%, 5+ years of experience on telecommunication networks.
- 1+ years of field experience in DWDM and / or IP networks
- Experience in the use of telecommunications test equipment: optical power meters (OPM – OLS), OTDR, OSA, Ethernet / IP testers; interpretation of test results
- Strong problem solving and troubleshooting skills.
- High-energy individual with interpersonal skills to work effectively with others, motivate peers, and drive project to completion.
Additional Desired Qualifications:
- Project Management experience.
- Experience on daily operations of a Datacenter (Diesel Generator, UPS, HVAC).
- Experience maintaining a fiber network.
To apply for the Fiber Technician position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..
Cogent Communications is an Equal Opportunity Employer.
Company:
Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access, private network services, IPv4 address leasing, optical transport services and data center colocation services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 228 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you unlimited earnings potential. Cogent offers a full benefits package including; Medical insurance, Dental insurance, Vision insurance, Paid Time Off (PTO) (20 days per year), Short and Long Term Disability, Life Insurance, Holidays, Family Leave (three weeks per year), 401(k) plan with employer match, stock options, and an Employee Assistance Program.
Compensation:
[Starting / Initial] Base Salary Pay Range: [$19.23- $24.03 per hour or $40,000 – $50,000 per year].
Commission: Commissions are earned on each sale based on product type:
- 50% -150% of one month’s MRCs (monthly recurring charges)
- 1/12 of one-time NRCs (non-recurring charges) &
- 1/24 of Burst
[Tenured] Base Salary Pay Range: [$19.23 - $36.05 per hour or $40,000 - $75,000 per year] based on achievement of structured tenure based and performance based pay increases.
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Responsibilities:
- Identify new business opportunities within a prescribed Regional Sales Territory via sourcing and prospecting efforts through a high volume of direct calling and emailing efforts.
- Strategize with your Sales Management team on how to sell into your region’s largest commercial and retail buildings, office parks, and professional campuses.
- Compliment prospecting and selling efforts with fieldwork such as building walks, lobby events, property management relationships, and customer face-to-face meetings.
- Learn how to understand a customer’s need and then educate them on the connectivity solutions that Cogent can provide to them via consultative and relationship-building selling techniques.
- Consistently update your efforts in our Customer Relationship Management system.
- Achieve targeted monthly revenue goals.
Qualifications:
- Ability to work in a fast-paced, team environment with revenue deadlines.
- Working knowledge of computer applications such as Microsoft Office and software applications.
- 0-2+ years of solid, sales experience.
- Strong oral and written communication skills are a must.
Work Environment:
This is an in-office position five days a week to best support your success, allowing for focused mentorship, training, and personal coaching
By submitting an application or resume for this position, I understand that is an in-office position.
“Cogent’s competitive advantage lies in our people...their spirit, their energy and their commitment.” - Dave Schaeffer, Founder & CEO
To apply for the Regional Account Manager position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..
Cogent Communications is an Equal Opportunity Employer.
"Cogent's competitive advantage lies in our people... their spirit, their energy and their commitment."
Make the most rewarding career decision you'll ever make. Join the Cogent Team! While many companies have been talking about cutting jobs or pausing hiring, Cogent continues to actively recruit.
We know that our people represent the future of our company, so we hire only the best. We offer you the opportunity to grow and push the limits of your potential. What you learn and accomplish in the process will help propel Cogent to even greater heights.
Join a team where you know that your high energy and talent will be recognized; where your opinion and experience will matter; where the focus is on making Cogent and its employees successful. Our work culture is team oriented where all employees are accessible to one another, regardless of their seniority. Employees belong to a team that strives to accomplish mutual goals through shared efforts and experiences.
Cogent is serious about our responsibility to take care of our people and our environment, as well as to manage our network according to the principles of an open and reliable Internet. Our market-competitive compensation and benefit plans reflect our dedication to recruit, retain and reward the best people. So come join an equal opportunity employer and help change the face of the Internet.
To apply for one of the open positions listed below, please send your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..
We currently have open positions in the following departments:
Sales Customer Support Data Center Operations Field Services Finance Information Technology Training
Sales Manager - Los Angeles, CA
Regional Account Manager (RAM) - Atlanta, GA
Regional Account Manager (RAM) - Dallas, TX
Regional Account Manager (RAM) - Denver, CO
Regional Account Manager (RAM) - Herndon, VA
Regional Account Manager (RAM) - Houston, TX
Regional Account Manager (RAM) - Los Angeles, CA
Regional Account Manager (RAM) - La Mirada, CA
Regional Account Manager (RAM) - Miami, FL
Regional Account Manager (RAM) - Minneapolis, MN
Regional Account Manager (RAM) - Montreal, QC
Regional Account Manager (RAM) - New Orleans, LA
Regional Account Manager (RAM) - New York, NY
Regional Account Manager (RAM) - Pasadena, CA
Regional Account Manager (RAM) - Phoenix, AZ
Regional Account Manager (RAM) - San Diego, CA
Regional Account Manager (RAM) - Seattle, WA
Regional Account Manager (RAM) - Toronto, ON
Regional Account Manager (RAM) - Washington, DC
National Account Manager (NAM) - Atlanta, GA
National Account Manager (NAM) - Austin, TX
National Account Manager (NAM) - Boca Raton, FL
National Account Manager (NAM) - Boston, MA
National Account Manager (NAM) - Chicago, IL
National Account Manager (NAM) - Dallas, TX
National Account Manager (NAM) - Denver, CO
National Account Manager (NAM) - Detroit, MI
National Account Manager (NAM) - Herndon, VA
National Account Manager (NAM) - Houston, TX
National Account Manager (NAM) - La Mirada, CA
National Account Manager (NAM) - Los Angeles, CA
National Account Manager (NAM) - Miami, FL
National Account Manager (NAM) - Minneapolis, MN
National Account Manager (NAM) - Montreal, QC
National Account Manager (NAM) - New Orleans, LA
National Account Manager (NAM) - New York, NY
National Account Manager (NAM) - Orlando, FL
National Account Manager (NAM) - Pasadena, CA
National Account Manager (NAM) - Philadelphia, PA
National Account Manager (NAM) - Phoenix, AZ
National Account Manager (NAM) - San Francisco, CA
National Account Manager (NAM) - Seattle, WA
National Account Manager (NAM) - Sterling, VA
National Account Manager (NAM) - Toronto, ON
National Account Manager (NAM) - Tysons Corner, VA
National Account Manager (NAM) - Walnut Creek, CA
National Account Manager (NAM) - Washington, DC
Global Account Manager (GAM) - Atlanta, GA
Global Account Manager (GAM) - Austin, TX
Global Account Manager (GAM) - Boca Raton, FL
Global Account Manager (GAM) - Boston, MA
Global Account Manager (GAM) - Charlotte, NC
Global Account Manager (GAM) - Chicago, IL
Global Account Manager (GAM) - Columbus, OH
Global Account Manager (GAM) - Dallas, TX
Global Account Manager (GAM) - Denver, CO
Global Account Manager (GAM) - Detroit, MI
Global Account Manager (GAM) - Herndon, VA
Global Account Manager (GAM) - Houston, TX
Global Account Manager (GAM) - Miami, FL
Global Account Manager (GAM) - Minneapolis, MN
Global Account Manager (GAM) - Montreal, QC
Global Account Manager (GAM) - New Orleans, LA
Global Account Manager (GAM) - New York, NY
Global Account Manager (GAM) - Orlando, FL
Global Account Manager (GAM) - Pasadena, CA
Global Account Manager (GAM) - Philadelphia, PA
Global Account Manager (GAM) - Phoenix, AZ
Global Account Manager (GAM) - San Francisco, CA
Global Account Manager (GAM) - Sterling, VA
Global Account Manager (GAM) - Toronto, ON
Global Account Manager (GAM) - Tysons Corner, VA
Global Account Manager (GAM) - Walnut Creek, CA
Global Account Manager (GAM) - Washington, DC
Global Account Manager (GAM) - Amsterdam, Netherlands
Global Account Manager (GAM) - Bangalore, India
Global Account Manager (GAM) - London, UK
Bilingual Global Account Manager (GAM) - Frankfurt, Germany
Bilingual Global Account Manager (GAM) - Japanese & English
Customer Support Engineer - Herndon, VA
Customer Support Engineer - Washington, DC
Critical Facilities Network Engineer - Overland Park, KS
Fiber Technician - Missoula, MT
Fiber Technician - Rawlins, WY
Field Engineer - Monterrey, Mexico
Field Technician - Atlanta, GA
Accountant (CDI) - Leudelange, Luxembourg
Accountant (Fixed-term contract) - Frankfurt, Germany
Help Desk Technician - Washington, DC
Manager, Software Engineering - Herndon, VA
Manager, Software Engineering - Washington, DC
Software Developer PHP - Atlanta, GA
Software Developer PHP - Columbus, OH
Software Developer PHP - Herndon, VA
Software Developer PHP - Orlando, FL
Software Developer PHP - Overland Park, KS
Software Developer PHP - Washington, DC
Systems Engineer - Herndon, VA
Regional Learning Manager - Dallas, TX
Company:
Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access, private network services, IPv4 address leasing, optical transport services and data center colocation services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 228 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you unlimited earnings potential. Cogent offers a full benefits package including; Medical insurance, Dental insurance, Vision insurance, Paid Time Off (PTO) (20 days per year), Short and Long Term Disability, Life Insurance, Holidays, Family Leave (three weeks per year), 401(k) plan with employer match, stock options, and an Employee Assistance Program.
Compensation:
[Starting / Initial] Base Salary Pay Range: [$19.23- $24.03 per hour or $40,000 – $50,000 per year].
Commission: Commissions are earned on each sale based on product type:
- 50% -150% of one month’s MRCs (monthly recurring charges)
- 1/12 of one-time NRCs (non-recurring charges) &
- 1/24 of Burst
[Tenured] Base Salary Pay Range: [$19.23 - $36.05 per hour or $40,000 - $75,000 per year] based on achievement of structured tenure based and performance based pay increases.
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Responsibilities:
- Identify new business opportunities within a prescribed Regional Sales Territory via sourcing and prospecting efforts through a high volume of direct calling and emailing efforts.
- Strategize with your Sales Management team on how to sell into your region’s largest commercial and retail buildings, office parks, and professional campuses.
- Compliment prospecting and selling efforts with fieldwork such as building walks, lobby events, property management relationships, and customer face-to-face meetings.
- Learn how to understand a customer’s need and then educate them on the connectivity solutions that Cogent can provide to them via consultative and relationship-building selling techniques.
- Consistently update your efforts in our Customer Relationship Management system.
- Achieve targeted monthly revenue goals.
Qualifications:
- Ability to work in a fast-paced, team environment with revenue deadlines.
- Working knowledge of computer applications such as Microsoft Office and software applications.
- 0-2+ years of solid, sales experience.
- Strong oral and written communication skills are a must.
Work Environment:
This is an in-office position five days a week to best support your success, allowing for focused mentorship, training, and personal coaching
By submitting an application or resume for this position, I understand that is an in-office position.
“Cogent’s competitive advantage lies in our people...their spirit, their energy and their commitment.” - Dave Schaeffer, Founder & CEO
To apply for the Regional Account Manager position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..
Cogent Communications is an Equal Opportunity Employer.
