“What we’ve gained [with Cogent] is ease of support. When we call, we get an engineer right away. The customer service has been one of the main points that we really like.”

– Brandon Hinderer, Network Systems Administrator, Elizabethtown College

Elizabethtown College in South Central Pennsylvania is home to 1,900 traditional students who need reliable, consistent internet uptime to reach their academic goals. 5 years ago, they turned to Cogent to support their students and professional endeavors.

With so many students on the network at any given time, doing schoolwork or otherwise, Brandon Hinderer, Network Systems Administrator recognizes that having a solid network that can handle the large amounts of traffic is crucial. Having dealt with other providers that struggled to give the level of support needed where there were issues, the college made the switch to Cogent as their internet provider with 2 circuits to the internet.

Having Cogent as their provider means that live support was always a call away. Low latency has also been a sticking point for their main campus, having the fewest hops to get to many online services has benefited their community in and out of the classroom. Elizabethtown College and its students have been able to push their academic boundaries with the help of Cogent’s services.

“What we’ve gained [with Cogent] is ease of support. When we call, we get an engineer right away. The customer service has been one of the main points that we really like.”

– Brandon Hinderer, Network Systems Administrator, Elizabethtown College