We are committed to providing our employees with the skills and knowledge that need to succeed in their roles. As part of our commitment to professional development, we have a sales training and enablement department that provides online and in person training to our sales force. Currently, our training team consists of 14 Regional Learning Managers (RLMs) available around the world; a ratio of sales reps with less than 12 months of tenure to RLMs is 23 to 1; and two sales trainers are dedicated exclusively to training our sales managers.
Training includes two weeks of live, interactive training during the first six months of employment; a structured, online curriculum with cash bonses for successful completion; on-demand, online training modules; and certification courses in specialized services. In 2020, Cogent conducted 5,177 hours of sales rep training and 1,040 hours of management training. In addition, 26 certifications were earned by 26 different employees.
We believe our employees should have a path to finding a position within our organization that best fits their skills, ambitions and professional development. Approximately 7% of employees at Cogent changed positions in 2020 and, in the last five years, approximately 46% of employees at Cogent have changed positions at least once during their tenure with us.