Careers

Company:

Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access, private network services, IPv4 address leasing, optical transport services and data center colocation services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 228 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you unlimited earnings potential. Cogent offers a full benefits package including; Medical insurance, Dental insurance, Vision insurance, Paid Time Off (PTO) (20 days per year), Short and Long Term Disability, Life Insurance, Holidays, Family Leave (three weeks per year), 401(k) plan with employer match, stock options, and an Employee Assistance Program.

Compensation:

[Starting / Initial] Base Salary Pay Range: [$19.23- $43.26 per hour or $40,000 – $90,000 per year].

Commission: Commissions are earned on each sale based on product type:

  • 50% -150% of one month’s MRCs (monthly recurring charges)
  • 1/12 of one-time NRCs (non-recurring charges) &
  • 1/24 of Burst

[Tenured] Base Salary Pay Range: [$19.23 - $52.88 per hour or $40,000 - $110,000 per year] based on achievement of structured tenure based and performance based pay increases.

Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.

Responsibilities:

  • Identify new business opportunities within a prescribed Regional Sales Territory via sourcing and Hunting to identify new business opportunities within a global sales territory and target market segments of IP Transit, Content creators/hosters, Carriers/wholesalers and Netcentric companies.
  • Through direct calling, email and contact efforts you will identify, qualify, and generate these new business opportunities by working directly with Key Decision Makers.
  • Compliment prospecting and selling efforts through onsite customer meetings as needed.
  • Use consultative and relationship building selling techniques to identify current and future connectivity solutions.
  • Help Cogent customers and prospects by positioning our services for new business by leveraging the global network footprint that includes commercial and retail buildings, carrier neutral hotels, data centers and colocation facilities.

Qualifications:

  • 3-8+ years of solid, B2B sales experience in a telecom arena with collocation, wholesale experience and data transit and transport.
  • Proven experience with a track record of success in a direct hunting, B2B sales role and quota achievement.
  • Demonstrated ability to identify, qualify and generate new business through extensive prospecting and research.
  • Strong oral and written communication skills are a must.
  • Ability to work in a fast paced, team environment with revenue deadlines.
  • Working knowledge of computer applications such as Microsoft Office and a CRM are a plus.
  • A college degree is preferred but not required.

Work Environment:

This is an in-office position five days a week to best support your success, allowing for focused mentorship, training, and personal coaching

By submitting an application or resume for this position, I understand that is an in-office position.

To apply for the Global Account Manager position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..

Cogent Communications is an Equal Opportunity Employer.

#LI-MT1

Company:

Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high-speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including; Health, Dental, Vision, Paid Time Off (PTO), Short- and Long-Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period.

Compensation: [Starting / Initial] Base Salary Pay Range: $80,000-$90,000/yr.

Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.

Responsibilities:

  • Design, develop and deliver a sales training program within assigned sales region
  • Collaborate with sales leadership to identify, recommend, and implement training solutions that maximize organizational efficiencies and performance
  • Assist in coordination and delivery of new hire training programs, including some coaching and training on certain topics and tasks
  • Focus on newly hired account managers aligned with the Onboarding Program with topics to include: Sourcing/Prospecting, Impact Statements, Qualifying Opportunities, B2B sales processes, technical product launches, CRM/System
  • Support Regional Initiatives to include: Tracking and communicating training progress within the region, launching regional training programs as needed to support the sales organization
  • Conduct needs assessments and identifies areas for additional learning opportunity to ensure the region meets its business objective

Qualifications:

  • Bachelor's degree or equivalent work/training experience
  • Detailed knowledge of all aspects of the Telecom industry to include IP, Data, WAN products
  • In-depth knowledge of selling skills concepts
  • Ability to work in a fast-paced environment
  • Previous sales experience as well as ability and willingness to travel 50% - 75% required

By submitting an application or resume for this position, I understand that is an in-office position. To apply for the Regional Learning Manager position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..

Applicants Only -No Recruiters Please!

Cogent Communications is an Equal Opportunity Employer.

Company:

Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high-speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring.

Role Overview:

The Billing & Collection Specialist is responsible for supporting the end-to-end administrative processing of customer orders, billing activation, collections follow-up, and service terminations. The role serves as a key point of coordination between Sales, customers, Accounting, and other internal support teams to help ensure accurate billing, timely collections, and effective handling of customer requests.

The position requires strong attention to detail, good organizational skills, and the ability to manage several tasks in a fast-paced environment.

Contract Type: CDI
Job Type: Full time, 39hrs/week (12 days RTT per year)
Reports to: Sales Admin Manager @ La Garenne Colombes office
Work Schedule: Monday thru Thursday 9am to 6pm, Friday: 9am to 5pm

Essential Job Functions:

  • Review and validate customer orders upon receipt to ensure they can be processed correctly
  • Activate orders in the billing system once service delivery is completed
  • Manage collection activities and follow up on outstanding customer balances
  • Process service terminations, including stopping billing and communicating required information to relevant internal teams
  • Handle customer requests related to billing and administrative matters
  • Liaise with the Sales team, customers, Accounting, and other back-office teams as needed
  • Help maintain accurate records and ensure administrative follow-up is completed in a timely manner

Minimum Job Requirements:

  • Education level: Bac to Bac+2, preferably in administration, accounting, business support, or a related field
  • At least 2 years of professional experience in an administrative, billing, collections, or customer support role
  • Fluent in French and professional English, both written and spoken
  • Spanish would be a plus
  • Strong attention to detail and accuracy
  • Good organizational and follow-up skills
  • Ability to work both independently and as part of a team
  • Proactive, reliable, and resourceful approach to work
  • Must have the legal right to work in France

Work Environment:

This is an in-office position, based in La Garenne Colombes, France.

To apply for the Billing & Collection Specialist position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..

Candidates only. No recruiters, please.

Cogent Communications is an Equal Opportunity Employer

Company:

Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring.

Compensation: [Starting / Initial] Base Salary Pay Range: 600,000 - 785.000 MXN

Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.

Responsibilities:

  • Responsible for fiber optics network field activity, Long haul and metro, Transport and Routers
  • Implementation of long haul and metro network augmentation, coordination and installation
  • Turn-up and test new customer connections and circuits
  • Work with Network Planning and Service Delivery teams to provide Field perspective to network deployment as well as to provide expertise in deployments.
  • Organize projects with contractors and internal staff
  • Traveling within Mexico is required as well as full time availability

Qualifications:

  • Working knowledge of network architectures and telecom infrastructure including fiber networks.
  • 5+ years’ experience on telecommunication networks
  • Working knowledge on telecom infrastructure
  • Field experience with install and turn-up DWDM and IP networks
  • Experience in the use of optical test equipment: power meters, OTDRs, OSAs, and interpretation of test results
  • Problem solving and troubleshooting skills
  • High-energy individual with interpersonal skills to work effectively with others, motivate peers, and drive project to completion
  • Engineer/Bachelor's degree in Telecommunications or related field, or incomplete degree, equivalent experience, certifications, or training

To apply for the Field Engineer position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..

Cogent Communications is an Equal Opportunity Employer.

Lieu: La Garenne-Colombes, France
Contrat: CDI
Temps de travail: Temps plein, 39 heures par semaine, avec 12 jours de RTT par an
Horaires: du lundi au Jeudi de 9h00 à 18h00, le Vendredi de 9h00 à 17h00
Rattachement hiérarchique: Sales Admin Manager

À propos du poste

Cogent Communications recherche un Billing & Collection Specialist basé à La Garenne-Colombes.

Au sein de l’équipe Sales Administration, vous intervenez sur l’ensemble du processus administratif lié aux commandes clients, à l’activation de la facturation, au suivi des encaissements et à la gestion des résiliations de services. Vous jouez un rôle central de coordination entre les équipes commerciales, les clients, la comptabilité et les autres équipes support internes, afin de garantir la fiabilité de la facturation, le suivi des paiements et le traitement efficace des demandes administratives. Ce poste requiert de la rigueur, un bon sens de l’organisation, ainsi que la capacité à gérer plusieurs sujets en parallèle dans un environnement dynamique.

Vos missions:

  • Vérifier et valider les commandes clients dès leur réception afin de garantir leur bon traitement
  • Activer les commandes dans le système de facturation une fois la prestation livrée
  • Assurer le suivi des encaissements et relancer les clients en cas d’impayés
  • Gérer les résiliations de services, y compris l’arrêt de la facturation et la transmission des informations aux équipes internes concernées
  • Répondre aux demandes des clients liées à la facturation et aux sujets administratifs
  • Travailler en lien avec les équipes commerciales, les clients, la comptabilité et les autres équipes back-office
  • Veiller à la qualité du suivi administratif et à la bonne tenue des dossiers

Profil recherché:

  • Formation de niveau Bac à Bac+2, idéalement en administration, comptabilité, gestion ou support commercial
  • Au moins 2 ans d’expérience dans une fonction administrative, de facturation, de recouvrement ou de support client
  • Français courant et anglais professionnel, à l’écrit comme à l’oral
  • La maîtrise de l’espagnol serait un plus
  • Très bon sens du détail et de la précision
  • Bonnes capacités d’organisation et de suivi
  • Capacité à travailler de manière autonome tout en appréciant le travail en équipe
  • Autonomie, fiabilité et sens de l’initiative
  • Autorisation de travail en France requise

Si vous souhaitez rejoindre une équipe dynamique au sein d’un environnement international, nous serions ravis d’étudier votre candidature.

Candidats uniquement. Recruteurs, s'abstenir.

Cogent Communications est un employeur garantissant l'égalité des chances.