Company:

Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 292 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Cogent offers competitive compensation and a full benefits package that takes effect within 30 days of employment. Matching 401k and stock options are also included.

Responsibilities:

• Manage the complete Administrative follow up of Sales delivered in Europe
• Validate new orders and check they are compliant with internal policies.
• Activate new deliveries in the Billing Engine
• Answer customer queries or any internal queries on due time
• Manage termination requests as per internal rules and contract terms
• Collect cash
• Communicate with Sales people, delivery team, support team, etc

Qualifications:

• Excellent written and oral customer communication skills.
• Autonomy; Rigor, Involvment, team spirit
• Former experience in a Billing or Sales Administration Team.
• Former experience in a small structure
• Language capabilities: Excellent verbal and written skills in English. Any additional languages are a clear plus.

To apply for the Billing & Collections Specialist, Europe position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..

Cogent Communications is an Equal Opportunity Employer.

Company:

Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including; Health, Dental, Vision, Paid Time Off (PTO), Short- and Long-Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period.

Compensation: [Starting / Initial] Base Salary Pay Range: $60,000-$80,000/yr.

Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.

Responsibilities:

• Answer incoming phone calls from Cogent's customers on their Layer 1, 2, and 3 services
• Work with Cogent customers via phone and e-mail to identify and resolve their service related issues
• Clearly document all steps taken to identify and resolve a customer reported issue
• Manage a queue of customer created tickets, ensuring that customers are updated with their status and progress is being made towards resolving their issue
• Work with and coordinate effectively with all members of the Customer Support team, other Cogent teams, as well as vendors in order to ensure swift resolution of customer issues
• Ability to work professionally with customers, vendors, and internal groups under all circumstances
• Manage customer expectations and escalation and de-escalate the situation as necessary
• Perform other duties or special projects as assigned

Requirements:

• Cisco equipment experience and certifications
• Strong technical knowledge in the area of networking (TCP/IP), IP protocols (BGP, IGP, OSPF, IS-IS, MPLS...), IP addressing, DNS's and IP-VPN's is desired
• Strong problem-solving skills
• Excellent verbal and written communication skills
• Ability and desire to provide excellent customer service to Cogent Customers
• Must excel in a fast-paced, dynamic environment where critical thinking and strong problem-solving skills are required for success
• Ability to work independently, as well as in a team environment
• Reliable employment history with strong attendance and punctuality records
• Availability to work on a shift including one Weekend day (Flexibility a MUST)

COVID-19 Policy:

Cogent has adopted a mandatory vaccination and booster policy which requires all U.S. employees to be fully vaccinated with one booster against COVID-19. Prior to beginning employment, new employees must provide proof of vaccination or apply for and receive an accommodation to be exempt from the policy.

By submitting an application or resume for this position, I understand that is an in-office position and agree to abide Cogent’s mandatory vaccination policy.

To apply for the Customer Support Engineer position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..

Cogent Communications is an Equal Opportunity Employer.

Company:

Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 292 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A generous base salary, structured tenure pay increases and an uncapped commissions plan offers you an unlimited earnings potential. A full benefits package takes effect within 30 days of employment. Matching 401k and stock options are also included.

Responsibilities:

Identify new business opportunities within national and regional sales territories. Through direct calling, email and contact efforts you'll work directly with the nation's leading IT Decision Makers on current and future connectivity solutions. With consultative and relationship building selling techniques you'll identify companies current and future needs and help them by positioning Cogent's services for new business. Global Account Managers will achieve monthly revenue goals by selling into the nation's largest commercial and retail buildings, carrier neutral hotels, data centers and colocation facilities.

Qualifications:

Candidate must have proven experience in a direct hunting, B2B sales role and quota achievement. You must be able to demonstrate your ability to identify, qualify and generate new business through extensive prospecting and research. A qualified candidate will have 4-8+ years of solid, B2B sales experience in a telecom arena with colocation and wholesale experience. Experienced and professional communication skills both oral and written are a must. Fluency in both Japanese and English is highly desired. You must also be able to work in a fast paced, team environment with revenue deadlines. A track record of success and recent experience is required. A college degree is preferred but not required. Professional knowledge of computer applications such as Microsoft Office and a CRM are a plus. Previous experience with telecommunications, specifically data transport is also a plus.

To apply for the Global Account Manager position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..

Cogent Communications is an Equal Opportunity Employer.

Website www.cogentco.com

Cogent Communications, a dynamic and growing Telecommunications company with a strong international presence, is seeking a highly motivated and experienced International Controller to join our finance team in Luxembourg. We are committed to offer a challenging and rewarding work environment with opportunities for professional growth.

Reports to Senior VP Finance - International Controller

Job Summary

The International Controller will play a crucial role in overseeing the financial operations of our international subsidiaries and ensuring compliance with local and international accounting standards. This position will be responsible for providing accurate and timely financial reporting, driving process improvements, and supporting strategic decision-making. The successful candidate will be a strong leader with excellent communication and analytical skills, capable of working effectively in a fast-paced and multicultural environment.

Duties and Key Responsibilities

Financial Reporting & Analysis

• Oversee the preparation and analysis of monthly, quarterly, and annual financial statements for international subsidiaries, ensuring accuracy and compliance with USGAAP and local GAAP.
• Develop and maintain robust financial reporting processes and controls.
• Conduct variance analysis and provide insightful commentary on financial performance.
• Prepare and present financial reports to senior management.

Controlling & Compliance

• Ensure compliance with all relevant accounting standards, tax regulations, and internal policies.
• Manage the annual audit process for international subsidiaries.
• Implement and maintain effective internal controls to safeguard company assets.
• Monitor and manage foreign currency exposure.
• Manage transfer pricing documentation and compliance.
• Monitor cash and funding balances of the international entities.
• Handle local statutory filings and reporting.
• Ensure Sarbanes Oxley (SOX) compliance.

Process Improvement & Systems

• Identify and implement opportunities to improve financial processes and systems.
• Optimize the use of ERP systems and other financial tools.
• Drive the implementation of best practices in financial management.

Team Leadership & Collaboration

• Manage and mentor a team of finance professionals, Maintains financial staff by recruiting, selecting, orienting, and training employees
• Collaborate with internal local finance teams and other departments to ensure effective communication and coordination.
• Act as a key point of contact for external auditors, tax advisors, and other stakeholders.
• Manage the relationship with local authorities and service providers.

Educational & Experience Requirements

• Bachelor's or Master’s degree in accounting, finance, business administration with an emphasis in Accounting, or a related field
• Ideal candidate has 10 years+ of experience in field
• Certified Public Accountant (CPA) or Certified Management Accountant (CMA)
• Previous experience as a manager, proven ability to manage and develop a team
• Excellent computer skills; proficiency with Microsoft Excel and Microsoft Word
• Proficiency with accounting software - knowledge of Microsoft Navision a plus
• Exceptional knowledge of finance, accounting, cost control principles, and Generally Accepted Accounting Principles (US GAAP)
• Excellent written and verbal communication skills
• Fluency in English is essential; fluency in French, German, Spanish is desirable.
• Analytical ability to develop and implement improvements or recommendations
• Experience with transfer pricing
• Experience with consolidation of multi-currency financial statements
• Proven ability to handle multiple projects simultaneously
• Able to work well with senior executives and team, as well as mentor/lead, motivate and supervise other finance team members

What We Offer

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and international environment.
• Challenging and rewarding work.
• Opportunities for professional growth and development.
• A collaborative and supportive team culture.

To Apply

• Please submit your CV and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

Note: This job description is intended to provide a general overview of the position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to modify the job description as needed.