Cogent's superior network architecture and virtually unlimited bandwidth enable us to offer impressive network performance, as exemplified below. These statistics are actual performance metrics and are updated monthly.
Cogent offers a very competitive Service Level Agreement (SLA) to all customers.
| IP Network Performance Statistics | Nov 2023 | Dec 2023 | Jan 2024 | Feb 2024 | Mar 2024 | Apr 2024 | Cogent SLA |
|---|---|---|---|---|---|---|---|
| Europe Packet Success Rate |
>99.9% | >99.9% | >99.9% | >99.9% | >99.9% | >99.9% | 99.9% |
| North America Packet Success Rate |
>99.9% | >99.9% | >99.9% | >99.9% | >99.9% | >99.9% | 99.9% |
| Intra-Europe Average Backbone Latency (ms) |
28.1 | 27.9 | 28.0 | 28.0 | 28.0 | 28.0 | <35.0 |
| North America Average Backbone Latency (ms) |
40.1 | 39.9 | 39.4 | 39.7 | 40.3 | 39.1 | <45.0 |
| New York - London Average Backbone Latency (ms) |
68.4 | 68.4 | 66.6 | 66.6 | 66.6 | 66.6 | <85.0 |
| Los Angeles - Tokyo Average Backbone Latency (ms) |
118 | 111 | 125 | 122 | 109 | 106 | <140.0 |