Cogent's superior network architecture and virtually unlimited bandwidth enable us to offer impressive network performance, as exemplified below. These statistics are actual performance metrics and are updated monthly.
Cogent offers a very competitive Service Level Agreement (SLA) to all customers.
| IP Network Performance Statistics | Apr 2025 | May 2025 | Jun 2025 | Jul 2025 | Aug 2025 | Sep 2025 | Cogent SLA |
|---|---|---|---|---|---|---|---|
| Europe Packet Success Rate |
>99.9% | >99.9% | >99.9% | >99.9% | >99.9% | >99.9% | 99.9% |
| North America Packet Success Rate |
>99.9% | >99.9% | >99.9% | >99.9% | >99.9% | >99.9% | 99.9% |
| Intra-Europe Average Backbone Latency (ms) |
28.7 | 28.7 | 28.7 | 28.9 | 29.3 | 30.3 | <35.0 |
| North America Average Backbone Latency (ms) |
39.5 | 39.9 | 39.6 | 37.3 | 37.9 | 40.2 | <45.0 |
| New York - London Average Backbone Latency (ms) |
68.3 | 68.3 | 68.3 | 68.4 | 68.5 | 68.4 | <85.0 |
| Los Angeles - Tokyo Average Backbone Latency (ms) |
107 | 107 | 106 | 103 | 103 | 103 | <140.0 |