Off-Net Services

Cogent's Off-Net service connects customers via tail circuit to our Tier 1 backbone, guaranteeing the full benefits of our worldwide fiber network. Thousands of customers today enjoy Cogent's dedicated Ethernet service. From the low price on the invoice to the high capacity of the network, it's a winning combination. Think of it as your own private road to the Internet.

All Off-Net services are dedicated and non-oversubscribed. Off-Net services are available in over 207 markets across North America, Europe and Asia.

Product Features

FULL SLA. Our SLA guarantees 100% global network availability, 99.9% packet delivery, less than 45 milliseconds roundtrip latency and proactive outage notification within 15 minutes.

GUARANTEED INSTALLATION INTERVALS. We guarantee installation Ethernet service within 90 days.

CUSTOMER SUPPORT. Technical expertise is just a phone call away 24 hours a day, 7 days a week, 365 days a year.

EASY-TO-UNDERSTAND BILLING. Billing is simple and transparent. Local loops are priced at a flat rate with no hidden charges.

Product Types

Fast Ethernet (100 Mbps). For Ethernet customers in buildings that don't connect directly to Cogent's network, we offer Internet access over Off-Net Fast Ethernet loops.  This is by far our most popular product!

Gigabit Ethernet (200 to 1,000 Mbps). Even larger Ethernet Enterprise customers outside of Cogent's On-Net footprint can take advantage of Off-Net GigE services.

10 Gigabit Ethernet (2 Gbps to 10 Gbps). Need even more bandwidth? Contact your local account manager to see if we can provide 10GigE interfaces in your building.

Customer Service

Cogent Communications

Cogent is one of the world's largest Internet Service Providers, delivering high quality Internet, Ethernet and Colocation services to over 88,100 Enterprise and NetCentric customers. Cogent serves over 207 markets in 47 countries across its facilities-based, all-optical IP network.

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