Telco Billing Analyst - Washington, DC


Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and point-to-point transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 219 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including; Health, Dental, Vision, Paid Time Off (PTO), Short and Long Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period.


The primary responsibility is to receive and audit invoices from telecommunications providers of leased-line T1, T3, Optical and Ethernet services used for the provision of Internet access to customers. Compare invoices against company records to approve for payment or file dispute with the provider if necessary. Research and provide documentation to substantiate dispute/claim, such as notice of disconnect or proof of rate, and manage dispute to resolution.

  • Scanning hardcopy invoices using kwiktag
  • Logging invoice in the payment system (TIM)
  • Attaching soft and hard copies of invoices into the payment system
  • Pulling invoices from generic mailbox
  • Assigning invoices to Billing Analysts
  • Opening mail and distributing invoices through payment system accordingly


  • Must have an understanding of telco invoices for access and data products from providers such as AT&T, Verizon, XO, Level(3), etc. Must have an understanding of FCC and PUC tariffs (CABS and CRIS), MSAs (Master Service Agreements), USOCs, and billing components (Channel Terminations, Mileage and Multiplexing) for access services.
  • Must have familiarity with Accounts Payable systems (such as Great Plains) and associated AP terminology. Have the ability to produce reconciliation of invoiced amounts and payments applied on accounts. Assist in preparation of monthly accrual and cost analysis, as well as Sarbanes-Oxley monthly closing and audit tasks.
  • Strong Excel skills and at least 3-5 years experience in a similar position required.

COVID-19 Policy:

Cogent has adopted a mandatory vaccination and booster policy which requires all U.S. employees to be fully vaccinated (including booster shots when eligible) against COVID-19. Prior to beginning employment, new employees must provide proof of vaccination or apply for and receive an accommodation to be exempt from the policy.

By submitting an application or resume for this position, I understand that is an in-office position and agree to abide Cogent’s mandatory vaccination policy.

To apply for the Telco Billing Analyst position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..

Cogent Communications is an Equal Opportunity Employer.