Benefits / Payroll Specialist - Washington, DC

Company Overview

Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access, Ethernet transport, and Colocation services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 219 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including; Health, Dental, Vision, Paid Time Off (PTO), Short and Long Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period.



  • Work with the HR Director to administer health, wellness and all benefit programs for hourly, salary, full-time and part-time employees
  • Design and Manage the benefits communication plan by designing, producing and disseminating. Create materials based on method: mail, email, flyer, or as requested and ensure timely delivery and deployment
  • Ensures annual reporting and compliance testing are submitted to internal departments and external agencies on time, proving enough time for internal stake-holders to review and approval as needed
  • Carefully and routinely reviews enrollments, changes and qualifying life event eligibility to all health, wellness and retirement and benefit programs and ensures updates are entered into HRIS as well as processed through payroll
  • Manages the annual benefit open enrollment process as well as the new-hire or qualifying event enrollment process for eligible team members
  • Reviews and reconciles routine benefits invoices to ensure accuracy prior to processing for payment
  • Process and follow up on disability claims, including Coordinating with other HR department representatives for accurate payroll and HRIS updates, notifying appropriate managers and Leadership of leave approvals
  • Manage and maintain the Leave of Absence claims and approvals to ensure compliance. Including reviewing documentation and responding within policy time limits. Tracking leave dates and intermittent dates and coordinating with HR department representatives for payroll and HRIS updates
  • Assists with HR/Payroll related questions regarding benefits, payroll or other human resources questions.
  • Assists other HR Representatives with New-Hire Orientation, including updating slides, creating engaging content, and collaborating with Talent Development Recruiting


  • Ensure the input of accurate payroll information into ADP Workforce Now
  • Follows up with Managers to correct missed punches and ensure timesheets are approved in a timely manner in ADP
  • Helps maintain service level standards for HR/Payroll Ticket requests and escalates to HR Director when needed
  • Communicates with employees and other departments to answer questions and resolve payroll and benefit problems
  • Maintains payroll and benefit record requirements for accounting of salary, benefits, accruals, and deductions
  • Serves as backup to Payroll Specialist for processing ADP Workforce Now Payroll
  • Maintains strict confidentiality regarding employee compensation and other sensitive and/or protected data
  • Provide technical assistance to employees on how to make changes in ADP Workforce Now such as updating direct deposit information, W-4, vacation, PFTO/Sick requests, etc


  • 3 years of experience as a payroll specialist or HR generalist
  • 3 years of working with ADP WorkforceNow
  • Bachelor's degree in human resources, business, accounting, administration, or a related field or an equivalent combination of education and experience
  • Ability to work in a team as well as follow through independently to complete tasks as required/ Self-starter mentality
  • Excellent communication skills in both verbal and written. Excellent computer skills, including the Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel)

Cogent has adopted a mandatory vaccination and booster policy which requires all U.S. employees to be fully vaccinated (including booster shots when eligible) against COVID-19. Prior to beginning employment, new employees must provide proof of vaccination or apply for and receive an accommodation to be exempt from the policy.

By submitting an application or resume for this position, I understand that is an in-office position and agree to abide Cogent’s mandatory vaccination policy.

To apply for this position, please submit your resume to This email address is being protected from spambots. You need JavaScript enabled to view it..

Cogent Communications is an Equal Opportunity Employer.