Who We Are::

Cogent is a transatlantic Tier 1 Internet service provider consistently ranked as one of the top 10 networks in the world. Our primary service offering consists of Internet access, data transport, colocation and managed modem services--all offered over our award-winning fiber optic, IP data-only network. We service two customer segments: "Corporate" (small businesses to Fortune 100 companies) and "NetCentric" (access providers and content providers whose businesses rely primarily on Internet access). Cogent Communications is a public company trading on the NASDAQ under the symbol CCOI. Cogent is headquartered in the Georgetown area of Washington, D.C.
What you will be doing::

Prospecting and cold calling on customers in assigned territories to generate proposals to business executives of small, medium and large corporate accounts with the goal to meet and exceed established revenue objectives. Candidate will direct call on new customers and analyze client needs relative to Internet connectivity over our unique, in building, Fiber Optic infrastructure. Direct quota bearing responsibility on a monthly and quarterly basis is required.
What we are looking for::

Candidate must have proven experience in finding new business. The successful candidate will possess a minimum of 3-5 years of quantifiable, successful B2B direct telecommunications sales experience in a fast-paced, competitive data/telecommunications OR IT selling environment. A track record of success and recent experience in this environment is required. A College degree is preferred. Proficiency with PC based applications such as Word, Excel, and Siebel a plus.

Competitive compensation package includes uncapped commission structure and over-quota bonuses.

Cogent Communications is an Equal Opportunity Employer.

Location:

Corporate Headquarters, Washington D.C.
Responsibilities:

• Troubleshoot unique/non-common routing problems.
• Maintain customer monitoring.
• Accept customer calls via phone queue

Requirements:

• Previous Customer Support experience required
• General working knowledge of BGP, IS-IS, Remedy and Netcool.
• Optical Networking a plus.
• General working knowledge of routers
• Working knowledge of Networking and CST operations
• Strong organizational and project management skills along with excellent written and verbal skills required.

This is an excellent opportunity for a person interested in working for a mid-sized, publicly traded company that has historically grown through acquisition.

Who We Are:

Cogent is a transatlantic Tier 1 Internet service provider consistently ranked as one of the top 5 networks in the world. Our primary service offering consists of Internet access, data transport, colocation and managed modem services--all offered over our award-winning fiber optic, IP data-only network. We service two customer segments: "Corporate" (small businesses to Fortune 100 companies) and "NetCentric" (access providers and content providers whose businesses rely primarily on Internet access). Cogent Communications is a public company trading on the NASDAQ under the symbol CCOI. Cogent is headquartered in the Georgetown area of Washington, D.C.
What you will be doing:

The Regional Account Manager III position is a senior level sales position. The position requires prospecting and cold calling in North America to NetCentric customers, such as web hosting companies, universities, ISPs, video gaming companies, etc., with the goal to meet and exceed established revenue objectives. Candidate will direct call on new customers and analyze client needs relative to Internet connectivity over our unique, in building, Fiber Optic infrastructure. Direct quota bearing responsibility on a monthly and quarterly basis is required.
What we are looking for:

Candidate must have proven experience in finding new business. The successful candidate will possess a minimum of 3-5 years of quantifiable, successful telecommunications sales experience in a wholesale environment. A track record of success and recent experience in this environment is required. Experience with selling Internet connectivity (FEs, GigEs, 10GigEs) and colocation required. A college degree is preferred. Proficiency with PC based applications such as Word, Excel, and Siebel a plus.

Competitive compensation package includes uncapped commission structure and over-quota bonuses.

Cogent Communications is an Equal Opportunity Employer.

Responsibilities:

• Design both US and European metro optical networks.
• Manage network augmentation and expansion projects.
• Maintain and update network facilities database and documentation.
• Work closely with IP Engineering to ensure the optical transport network supports Cogent's IP services.
• Provide Tier 3 support to the Network Operation Center and Field Engineering teams.

Educational and Experience Requirements:

• Minimum 4 years experience.
• BSEE is highly desirable.
• Excellent project management and documentation skills a must.
• Strong working knowledge of SONET and SDH.
• Experience working with CWDM and DWDM metro equipment.
• Strong working knowledge of Cisco and Nortel optical products.
• Knowledge of MapInfo is a plus.
• Must possess a Telco networking background.

Job Summary and Responsibilities:

This position is responsible for the Revenue Assurance function to ensure accurate and timely processing of company data required for customer support and billing on a worldwide basis. The Director of Revenue Assurance is responsible for ensuring customer records are maintained, new business orders are entered, and services and billing adjustments are billed and reconciled according to the company guidelines. This manager must possess a solid understanding of the processes that impact company data, seek to continuously improve procedures, ensure sound revenue practices are followed, and provide detailed analysis & reports required by management.

Essential Functions

Manage the following business process and technical functions:

• Ensure new business orders and information is entered accurately and timely.
• Produce centralized data entry metrics and billing audit measures, revenue analysis and reporting.
• Analyzing, identifying, resolving and tracking revenue issues, which may be caused by internal or external procedural and/or technical issues on daily basis.
• Ensure the integrity of data through compliance to standards, audit for accuracy and take corrective measure when errors are discovered.
• Communicate proactively with internal teams on revenue strategies and best practices.
• Work closely with the Controllers and the Billing Teams - Worldwide.
• Conduct Ad-hoc analysis and reporting as required.
• Lead finance department projects to hit company goals.
• Ensure compliance with Sarbanes Oxley; document processes as they relate to Company Data Integrity and Revenue Stream.
• Adhere to company Change Control Standards and Change Management.
• Participate in Departmental Budgeting and Forecasting.
• Complete and present Management Reporting of Key Performance Indicators.

Job Requirements:

Education, Training, Experience and Licensing/Certification Requirements:

• Bachelors degree (BA/BS) in Accounting, Finance, Audit, Mathematics, Business or Computer Science is required (equivalent experience will be considered in lieu of a degree as long as a degree is being pursued).
• Minimum 5 years of work experience in Accounting (Collections, Billing, IT) role.
• High proficiency in Microsoft Excel.
• A high degree of demonstrated decision-making and problem solving is required.
• CPA Certification is desirable but not required.

Needed to compile & analyze financial information to prepare entries to accounts. Maintain and reconcile all real estate and circuits payables accounting journals/ledgers and bank statements. Prepare necessary financial and tax reports. Advise management on the company’s financial status. F/T. Min. Req’d: BA/BS in Accounting; knowledge of General Ledger software; 5 yrs. rel. exp. Send resume to careers@cogentco.com No phone calls.

Responsibilities:

• Monitoring and maintaining the Cogent DWDM/SONET network elements and IP networks through the use of management tools, in order to ensure that it is operated in accordance with the standard NOC procedures.
• Determind the cause of network issues and troubleshoot using industry standard methods. Initiate corrective action through provided tools.
• Resolve problems through escalation when appropriate.
• Participate in administrative duties.
• Interface with customers and vendors as required to maintain high network availability.

Qualifications:

• 2 or more years working in a NOC or ISP. Strong IP technical background, excellent oral and customer service communication skills and an ability to work in a team environment. Thorough understanding and experience with WAN protocols and circuits.

Required Skills:

• IP Networking knowledge including networking protocols (BGP, IGP, OSPF, IS-IS, MPLS...), IP addressing, DNS and IP-VPNs is required.
• Experience troubleshooting Frame Relay, Sonet and OCx.
• Cisco hardware troubleshooting experience with Remedy, Netcool or other network/hardware.
• Monitoring software and ticketing system.
• Two years experience minimum on the management of Telecom Networks based on DWDM/SONET and IP.
• Availability to work on 2nd shift hours 4 days.
• Technical vocation, good team worker and capacity to work under pressure.

Cogent is seeking a Database Administrator to act as the lead DBA for our Global Data Architechture used to support our growing staff in the United States, Canada and Western Europe. This position requires 3 years of experience with both Microsoft SQL on Windows and Oracle on Sun Solaris. A four-year college degree in a technology related field is desired.

The preferred candidate will have the ability to perform day-to-day operational support functions within SQL & Oracle, including client, server and database administration and must be able to communicate with end users and the development team to resolve issues.

The candidate will need experience in creating technical specifications based on application end-user or developer feedback and analysis of business workflow with the goal of optimizing and automating business processes.
The candidate will need excellent interpersonal skills and be comfortable providing end user and developer support.

• Responsible for SQL2000 & SQL2005 Administration/Support on Microsoft Windows.
• MS SQL -- TS/SQL, Scripting, Stored Procedures, Backups/Restore, optimization/tuning, Enterprise Manager.
• Responsible for Oracle 8i, 9i, 10g Administration/Support on Sun Solaris.
• Oracle -- PL/SQL, Scripting, Stored Procedues, Backups/Restore, optimization/tuning, TOAD, RMAN (recovery manager), Unix Shell/Perl Scripting.
• Responsible for Database Backups, Upgrades, Testing and Documentation.
• Minimum of 3 years experience required (5-7 preferred) in borth MS SQL & Oracle.
• Advanced communication skills, both verbal and written, advanced interpersonal skills, and a high degree of initiative in interacting with users and development team members.
• And understanding of IT/IS policies, practices and procedures.

Additional skill sets of interest include:

• Knowledge of and experience in Internet services architechture and web-based programming languages in order to design, develop, implement and manage complex web sites related to Internet service offerings, trouble tickets & financial reporting.
• Working experience with multiple data sources (MSSQL, MySQL, Oracle), link servers and the ability to design, implement & query complex databases.
• Experience with Web development, HTML, JAVA, JAVA script, .NET & ASP.
• Remedy v5.1-7.0 Administration & Development.

Cogent is seeking a Remedy Administrator/Analyst/Support individual to act as the lead Application Administrator for our Remedy implementation used to support our Operations Center and Customer Service staff in the United States, Canada and Western Europe. This position requires 3 years of administration experience with Remedy applications and technical support center processes. A four-year college degree in business or a technology related field is desired.

The preferred candidate will have the ability to perform day-to-day operational support functions within Remedy, including client, server and application administration and must be able to communicate with end users to resolve issues.


The candidate will need excellent interpersonal skills and be comfortable providing end user training.

• Responsible for Remedy Client and Server Administration/Support.
• Responsible for Training and End User Support.
• Responsible for application requirements definition, testing and documentation.
• A strong understanding of ticketing process flaws, business processes and data integration.
• Minimum of 3 years experience required (5-7 preferred) in Remedy/Remedy Administration.
• Advanced communication skills, both verbal and written, advanced interpersonal skills and a high degree of initiative in interacting with users.
• An understanding of IT/IS policies, practices and procedures.
• Experience in a technical support/helpdesk environment a plus.

Additional skill sets of interest include:

• Knowledge of and experience in Internet services architechture and web-based programming languages in order to design, develop, implement and manage complex web sites related to Internet service offerings, trouble tickets and financial reporting.
• Working experience with multiple data sources (MSSQL, MySQL, Oracle), link serves and the ability to design, implement and query complex databases.
• Experience with Web development, HTML, JAVA, JAVA script, .NET and ASP.