Billing & Collections Specialist, Europe - Paris, France

Company:

Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 228 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Cogent offers competitive compensation and a full benefits package that takes effect within 30 days of employment. Matching 401k and stock options are also included.

Responsibilities:

  • Manage the complete Administrative follow up of Sales delivered in Europe
  • Validate new orders and check they are compliant with internal policies.
  • Activate new deliveries in the Billing Engine
  • Answer customer queries or any internal queries on due time
  • Manage termination requests as per internal rules and contract terms
  • Collect cash
  • Communicate with Sales people, delivery team, support team, etc

Qualifications:

  • Excellent written and oral customer communication skills.
  • Autonomy; Rigor, Involvment, team spirit
  • Former experience in a Billing or Sales Administration Team.
  • Former experience in a small structure
  • Language capabilities: Excellent verbal and written skills in English. Any additional languages are a clear plus.

To apply for the Billing & Collections Specialist, Europe position, please submit your resume and cover letter to Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser..

Cogent Communications is an Equal Opportunity Employer.