Cogent Communications Backup Mail Questionnaire If this is for a new install, please copy and paste this into an email back to your Service Delivery or Provisioning representative. If this is for additional service post-install, please copy and paste this into an email to Cogent Support (support@cogentco.com or eu-support@cogentco.com). A. CUSTOMER INFORMATION (feel free to leave blank if attaching to IPQ) Company Name: Order Number: Tech Contact 1: Tech Contact 2: B. BACKUP MAIL SERVICE 3. Do you want Cogent to perform Backup Mail Hosting for a domain for you? [ ] Yes [ ] No 3a. If Yes: Write the domain(s) here: Write the Fully Qualified Domanin Name (FQDN) of your primary mail server below Note: Cogent will store email for a maximum of seven days. If Cogent does not host your DNS you will also need to have your current DNS provider add MX records pointing mail for your domain to the following servers with a priority of 5000 or highest. NORTH AMERICA MX 5000 backupmx1.mail.cogentco.com MX 5000 backupmx2.mail.cogentco.com EUROPE MX 5000 eu-backupmx1.mail.cogentco.com MX 5000 eu-backupmx2.mail.cogentco.com C. ADDITIONAL COMMENTS (add additional sheets as necessary) SMTPQ-v3.3 06/01/09