Portugal Service Provision Conditions - English
Identification of the Provider
Cogent Communications Portugal, LDA.
c/o NYEOND
Rua Luciana Stegagno Picchio, nº 3 – 1º Esq.
1500 – 912 Lisboa Portugal
Date of publication: 07/11/2012
Last update: 27/08/2020
About Cogent
Cogent Communications (NASDAQ: CCOI) is a multinational, Tier 1 Internet Service Provider. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 228 markets globally. Cogent operates AS174, a historic autonomous system of the Internet and our network is directly connected to more than 7.988 other networks worldwide.
Information on publicly available electronic communications services provided Products & Services Provided
Cogent provides the following electronic communications services to the public:
Dedicated Internet Access: high-speed symmetric and fully dedicated Internet access services, targeted at traditional corporations, delivered On-Net at selected locations (see below), or Off-Net at customer premises using access circuits local tails provided by local operators
IP Transit: high-speed symmetric and fully dedicated Internet access services, targeted at NetCentric businesses, delivered On-Net at selected locations (see below), or Off-Net at customer premises using local tails provided by local operators
Ethernet Point-to-Point: high-speed symmetric and fully dedicated Ethernet transport services, available nationally and internationally, delivered On-Net at selected locations (see below), or Off-Net at customer premises using local tails provided by local operators
Cogent On-Net locations in Portugal include:
Site Type | Country | City, State | Building Name | Address | ZIP Code |
---|---|---|---|---|---|
CNDC | Portugal | Campanha (Porto) | Infraestruturas de Portugal (fka. REFER) | Largo da Estacao | 4300-173 |
CNDC | Portugal | Lisbon | Equinix LS1 (fka. Telvent) | Rua Severiano Falcão 14 | 2685 |
Locate these Service Locations on a map >>
Legend:
CNDC: Carrier Neutral Data Center
Date of publication: 07/11/2012
Last update: 27/08/2020
Standard Tariffs *
Dedicated Internet Access: Fast Ethernet port, connection speed 100 Mbps, 1-year contract: Installation Fees 1.000€, Monthly Fees 600€, plus local loop as required
IP Transit: Fast Ethernet port, connection speed 100 Mbps, 1-year contract: Installation Fees 350€, Monthly Fees 385€, plus local loop as required
Ethernet Point-to-Point: Fast Ethernet link, connection speed 100 Mbps, 1-year contract: Installation Fees 1.500€, Monthly Fees 320€, plus local loop as required
* other levels of bandwidth and contract duration available upon request
Date of publication: 07/11/2012
Last update: 27/08/2020
Compensation or Refund Systems
As stipulated in Cogent's Service Level Agreement (click here)
Date of publication: 07/11/2012
Last update: 27/08/2020
Types of Maintenance Service Offered
Not applicable
Date of publication: 07/11/2012
Last update: 27/08/2020
Standard Contract Conditions
Portugal Subscriber Agreement (click here)
Date of publication: 07/11/2012
Last update: 27/08/2020
Dispute Settlement Mechanisms
Not applicable
Date of publication: 07/11/2012
Last update: 27/08/2020
Portugal Contact Information
Sales Inquiries +34 91 102 2527
Customer Support Hotline: +34 91 102 2501
Fax: +34 91 102 2509
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Date of publication: 07/11/2012
Last update: 27/08/2020