Network Performance

Cogent's superior network architecture and virtually unlimited bandwidth enable us to offer impressive network performance, as exemplified below. These statistics are actual performance metrics and are updated monthly.

Cogent offers a very competitive Service Level Agreement (SLA) to all customers.

IP Network Performance Statistics
  December
2014
January
2015
February
2015
March
2015
April
2015
May
2015
Cogent
SLA
Europe
Packet Success Rate
>99.9% >99.9% >99.9% >99.9%  >99.9%  >99.9%  99.9%
North America
Packet Success Rate
>99.9% >99.9% >99.9% >99.9%  >99.9%  >99.9%  99.9%
Intra-Europe
Average Backbone Latency (ms)
31.0 31.1 31.0 30.9 31.1 31.3 <35.0
North America
Average Backbone Latency (ms)
41.7 41.7 41.8 41.8 41.9 42.1 <45.0
New York - London
Average Backbone Latency (ms)
71.1 71.2 71.4 71.6 72.8 72.8 <85.0
Los Angeles - Tokyo
Average Backbone Latency (ms)
115.2 115.2 115.2 115.1 119.5 120.7 <120.0

 

 

 

 

 

IP Network Performance Statistics
  August
2014
September
2014
October
2014
November
2014
December
2014
January
2015
Cogent
SLA
Europe
Packet Success Rate
>99.9% >99.9% >99.9% >99.9%  >99.9%  >99.9%  99.9%
North America
Packet Success Rate
>99.9% >99.9% >99.9% >99.9%  >99.9%  >99.9%  99.9%
Intra-Europe
Average Backbone Latency (ms)
31.4 31.2 31.2 31.2 31.0 31.1 <35.0
North America
Average Backbone Latency (ms)
41.9 41.7 41.6 41.6 41.7 41.7 <45.0
New York - London
Average Backbone Latency (ms)
84.3 73.9 75.0 71.5 71.1 71.2 <85.0
Los Angeles - Tokyo
Average Backbone Latency (ms)
115.2 115.1 115.1 115.6 115.2 115.2 <120.0

Customer Service

Cogent Communications

Cogent is one of the world's largest Internet Service Providers, delivering high quality Internet, Ethernet and Colocation services to over 47,400 Enterprise and NetCentric customers. Cogent serves over 180 markets in 38 countries across its facilities-based, all-optical IP network.

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