Network Performance

Cogent's superior network architecture and virtually unlimited bandwidth enable us to offer impressive network performance, as exemplified below. These statistics are actual performance metrics and are updated monthly.

Cogent offers a very competitive Service Level Agreement (SLA) to all customers.

 

IP Network Performance Statistics
  Dec
2017
Jan
2018
Feb
2018
Mar
2018
Apr
2018
May
2018
Cogent
SLA
Europe
Packet Success Rate
>99.9% >99.9% >99.9% >99.9% >99.9% >99.9%  99.9%
North America
Packet Success Rate
>99.9% >99.9% >99.9% >99.9% >99.9% >99.9%  99.9%
Intra-Europe
Average Backbone Latency (ms)
30.2 30.3 30.3 30.3 30.2 30.3 <35.0
North America
Average Backbone Latency (ms)
41.2 41.2 41.2 41.3 41.3 41.4 <45.0
New York - London
Average Backbone Latency (ms)
71.4 73.5 71.6 72.0 72.2 71.1 <85.0
Los Angeles - Tokyo
Average Backbone Latency (ms)
124.4 120.5 120.9 121.0 120.8 121.3 <125.0

 

Customer Service

Cogent Communications

Cogent is one of the world's largest Internet Service Providers, delivering high quality Internet, Ethernet and Colocation services to over 73,900 Enterprise and NetCentric customers. Cogent serves over 199 markets in 41 countries across its facilities-based, all-optical IP network.

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