Network Performance

Cogent's superior network architecture and virtually unlimited bandwidth enable us to offer impressive network performance, as exemplified below. These statistics are actual performance metrics and are updated monthly.

Cogent offers a very competitive Service Level Agreement (SLA) to all customers.

IP Network Performance Statistics
  October
2013
November
2013
December
2013
January
2014
February
2014
March
2014
Cogent
SLA
Europe
Packet Success Rate
>99.9% >99.9% >99.9% >99.9%  >99.9%  >99.9%  99.9%
North America
Packet Success Rate
>99.9% >99.9% >99.9% >99.9%  >99.9%  >99.9%  99.9%
Intra-Europe
Average Backbone Latency (ms)
31.6 31.6 32.0 31.7 31.5 31.5 <35.0
North America
Average Backbone Latency (ms)
41.9 41.8 41.9 42.0 42.0 41.9 <45.0
New York - London
Average Backbone Latency (ms)
77.9 78.1 75.0 70.8 71.1 72.2 <85.0
Los Angeles - Tokyo
Average Backbone Latency (ms)
115.1 115.1 115.1 115.1 115.1 115.2 <120.0

Customer Service

Cogent Communications

Cogent is one of the world's largest Internet Service Providers, delivering high quality Internet, Ethernet and Colocation services to over 40,100 Enterprise and NetCentric customers. Cogent serves over 185 markets in 38 countries across its facilities-based, all-optical IP network.

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