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Cogent prides itself on superior customer service. We are available to you 24 hours a day. Our support desk in Washington, DC primarily serves our North American customers, and our support desks in Europe (Frankfurt, Germany; Madrid, Spain; and Paris, France) primarily serve our European customers. Please select the appropriate support desk's contact details from the list below, based upon your service location. Make sure to have your Customer Account Number or Order Number ready for your call, and include it in the subject line of any email you send. We appreciate your business! United States / CanadaHotline: 1-877-7-COGENT (877-726-4368) or 1-202-295-4368 Fax: 1-202-295-9061 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Mexico / JapanHotline: +1-800-681-9553 or +1-202-295-4368 Fax: +1-202-295-9061 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Europe (all countries, except as listed below)Hotline: +49 69 2998 9696 Fax: +49 69 2998 9666 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it United KingdomHotline: 0800 877 8005 Fax: +49 69 2998 9666 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it France / BeneluxHotline: +33 1 49 03 1818 Fax: +33 1 49 03 1803 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Spain / Portugal / Italy / Croatia / Slovenia / BulgariaHotline: +34 91 102 2501 Fax: +34 91 102 2508 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it HungaryHotline: 06800 18854 Fax: +49 69 2998 9666 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
NETWORK PERFORMANCETo monitor the current network status, please visit status.cogentco.com. |