Manage Accounts

To serve you better, Cogent offers an online portal that allows customers to manage their account. eCogent provides a range of features such as accounting / billing, customer support (Support Desk tickets, DNS / SMTP changes, IP / BGP requests), contact management, etc.

Go to eCogent

Please note that eCogent is available to current Cogent customers only. If you are a current Cogent customer visiting eCogent for the first time, please follow the link to eCogent and you will be guided through user registration and activation.

Our SHAREweb and SHAREcall customers should follow this link for access to Cogent SHAREweb and Cogent SHAREcall online portals.

All customers can also access our Network Status Page at any time to monitor current network status.

Customer Service

Cogent Communications

Cogent is one of the world's largest Internet Service Providers, delivering high quality Internet, Ethernet and Colocation services to over 64,240 Enterprise and NetCentric customers. Cogent serves over 198 markets in 41 countries across its facilities-based, all-optical IP network.

Acceptable Use Policy - Legal Matters - Contact Cogent Webmaster - Net Neutrality