Cogent Communications Australia Pty Ltd
Support: +61 2 8311 3842
Visit Customer Support Desk
If Cogent’s customer service desk has not concluded the resolution of an issue, Australian customers who would like to make a complaint to management may do so using the e-mail below. To facilitate identification and internal research you should add your customer account number or Cogent Order ID after the text in the subject line.
Cogent is a member of the Telecommunications Industry Ombudsman (TIO) in Australia. To learn more about TIO, you may visit its website at www.tio.com.au.