Careers
"Cogent's competitive advantage lies in our people... their spirit, their energy and their commitment."
Dave Schaeffer, CEO
Make the most rewarding career decision you'll ever make. Join the Cogent Team!
We know that our people represent the future of our company, so we hire only the best. We offer you the opportunity to grow and push the limits of your potential. What you learn and accomplish in the process will help propel Cogent to even greater heights.
Join a team where you know that your high-energy and talent will be recognized; where your opinion and experience will matter; where the focus is on making Cogent and its employees successful. Our work culture is team-oriented where all employees are accessible to one another, regardless of their seniority. Employees belong to a team that strives to accomplish mutual goals through shared efforts and experiences.
Our generous compensation and benefit plans reflect our dedication to recruit, retain and reward the best people. So come join an equal opportunity employer and help change the face of the Internet.
To apply for one of the open positions listed below, please send your resume to
careers@cogentco.com.
Sales Representative
We are always looking for Sales Representatives in Boston, New York, DC, Atlanta, Chicago, Dallas, Houston, Atlanta, San Francisco and Los Angeles.
Cogent is a transatlantic Tier 1 Internet service provider consistently ranked as one of the top 10 networks in the world. Our primary service offering consists of Internet access, data transport, colocation and managed modem services--all offered over our award-winning fiber optic, IP data-only network. We service two customer segments: "Corporate" (small businesses to Fortune 100 companies) and "NetCentric" (access providers and content providers whose businesses rely primarily on Internet access). Cogent Communications is a public company trading on the American Stock Exchange under the symbol COI. Cogent is headquartered in the Georgetown area of Washington, D.C.
Job Description:
Prospecting and cold calling on customers in assigned territories to generate proposals to business executives of small, medium and large corporate accounts with the goal to meet and exceed established revenue objectives. Candidate will direct call on new and existing customers and analyze client needs relative to Internet connectivity over our unique, in building, Fiber Optic infrastructure. Direct quota bearing responsibility on a monthly and quarterly basis is required.
Requirements:
Candidate must have proven experience in finding new business. The successful candidate will possess a minimum of 3-5 years of quantifiable, successful B2B direct telecommunications sales experience in a fast-paced, competitive data/telecommunications OR IT selling environment. A track record of success and recent experience in this environment is required. A College degree is preferred. Proficiency with PC based applications such as Word, Excel, and Siebel a plus.
Compensation:
Base Salary
Commissions
= $80-90k at plan (with uncapped commissions!)
Please indicate your location preference in your cover letter or subject line of your email response.
Account Executives
We are currently looking for Account Executives for our inside telesales team located in Herndon, Virginia.
Cogent is expanding rapidly, and the potential for professional growth is nearly unlimited. Shape the future in a setting where your contributions are valued and your individuality is welcomed.
Responsibilities:
Selling high-speed dedicated internet connectivity and colocation services. Generate significant new business through identifying, contacting, qualifying, and developing sales opportunities, closing sales, and maintaining excellent customer relationships. Track all sales opportunities to ensure quota attainment on a regular basis.
Educational & Experience Requirements:
1-2 years of business to business sales. Bachelors degree or equivalent. Excellent communication skills. Familiarity with IP technologies as dedicated access, security and web hosting. Must be self driven and directed; attentive to detail and quality customer service.
Compensation:
We offer a generous compensation package including: Base salary, paid vacation and sick days, excellent health coverage, 401 K, employee stock options.
Telecommunications Phone Technician
JOB DESCRIPTION:
This full time position will be responsible for servicing and maintaining Nortel Meridian1 phone systems in an on-site environment in the downtown core. The objectives of the role will be customer installations, site maintenance, and repairs of existing equipment. We own and manage approx 30 PBX systems across the downtown core. This position will require carrying a laptop and tools to each site. You will be required to be on-call in rotation with other team members. The position will include but is not limited to the following responsibilities:
ROLES AND RESPONSIBILITIES:
Meridian 1 phone service technician
Receive tickets for moves/adds/changes/deletes/repairs as required from help desk.
Document customer requests on work orders and complete requested work.
Provide troubleshooting, analyze problem source using knowledge, provided system manuals, provided tools and rectify problem or repair in an accurate and prompt manner
Complete tickets accurately and within the defined Service Level Agreements
Projects
Complete assigned tickets from Project manager for new customer implementations or projects
Manage in-building cabling and work with vendors to install new circuits
Departmental
Complete workorders with accuracy and detail.
Maintain/prepare reports documenting inventory, cabling, equipment, PBX information and switchroom information
Respond, exchange information or train co-workers and customers on equipment utilization and features
Perform job requirements/functions in adherence to company policies, practices and procedures, consulting the Technical Services Manager when required
QUALIFICATIONS:
Knowledge of Nortel Meridian1 systems (OPT11C-OPT81C) an asset
Must have knowledge of voice and data facilities and networks
Must have experience working as a phone technician at some level
Ability to work both independently and in a team environment
Ability to prioritize tasks, manage time and meet tight deadlines
Good customer service and communication skills
Good computer skills and knowledge of operating systems and programming
MEASURABLES
Revenue
Utilization Rate
Customer Satisfaction
Please send resumes to careers@cogentco.com
